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With Alexis' help I'm becoming the lawyer I've always wanted to be. We provide a better service to our clients. Clients (and others) comment favourably about their service experience to us. Our clients love us...more than they did before.
We are getting more referrals from satisfied clients. We are getting more referrals from our referral sources.
We're learning how to differentiate ourselves in the market and how to market ourselves in a distinct way.
Working with Alexis has been the most exciting and the most demanding CLE I've done since being called to the bar. She has great ideas, coupled with an real openness to adaptations of her ideas to our practice in our market.
It has not been easy unlearning years of "professional practise" experience and questioning the common wisdom out there.
Similarly, it has not been easy to learn new habits, change the operations of our office and train staff in new ways of serving clients, but it is definitely worthwhile and immensely rewarding on many levels.
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